Who We Are
“Onscreeninterpeters was born through the initiative of a team of entrepreneurs from different countries. Due to our background in the mining and energy industries, we realized the importance of using remote interpretation services to connect with facilities in locations where it was not possible to hire on-site language interpreters.”
CEO & Founder
After notifying us about the topic of your meeting, users will be sent an informative e-mail with call instructions and a password to enter the conference room at the scheduled date and time.
Once you enter the virtual conference room, your interpreting session will function exactly like on-site interpretation. The assigned interpreter goes over the conference rules and, if necessary, provides a cross-cultural overview. Our linguists operate with consecutive interpretation, which means they wait until the speaker expresses a complete sentence or paragraph.
The webconference time starts after the interpreter has briefed attendees on how to use the service. You will be informed when your session is coming to an end, allowing time for final conclusions.
Onscreeninterpreters does not provide webconference interpretation on demand; however, depending on the language pair, it may be possible to coordinate an interpreter within an hour or two. We only recommend this option only for simple conversations where technical terms or specific jargon is not essential.
Videoconferences give users capacity to demonstrate the facility, machinery, manufacturing process, verify the quality of products. Users can provide further explanations to help facilitate greater understanding. (A well-lit space is strongly recommended.)
What are the technical requirements?
A minimum broadband internet connection of 10mb download and 1mb upload, as well as an updated operating system are required. A wifi connection is not advisable due to possible connectivity issues. Before accepting your payment, we require a speed test to ensure there will be no technical issues during your important meeting.
How do I contract Onscreeninterpreters?
Please Contact Us and specify the length of the interpreting conference, the languages involved, as well as the date and time of your scheduled meeting. We will then send you the link for the speed test to ensure both parties of the conference meet the technical requirements.
What is the length of a typical interpreting session?
We offer two session lengths: Long (50 min) and Medium (30 min).
How do I submit my payment?
After we determine both parties in the meeting have met the technical requirements, all payments are processed in advance through PayPal, which accepts most credit cards and offers peace of mind with secure online transactions.
What is the price per session?
The cost is calculated based on the length of each session. Discounts are available for multiple calls. The total cost is provided once we receive your request.
What are the reimbursement policies?
In the rare case Onscreeninterpreters experiences technical difficulties which prohibit your meeting from taking place, we will offer the option to schedule a new session or provide a refund of your payment.
Does Onscreeninterpreters offer translation services?
Translation of text is performed by translators, whereas our interpreters offer real-time, consecutive interpretation. Each discipline requires specific training. Interpreting is ideal to support live conversation and interactions which take place in meetings.